I had taken the infinity package for one year which costs 5800 p.a, I am fine with that. Now they removed the yearly package and changed to 701 p.a. I have chosen my trai pack now send the request. But Airtel dth team is not activating my package. They are saying at least we must have 200 balance in Airtel dth account I have recharged twice but nothing was activated.

The old package they didn’t change it was simply consuming my balance every day.

And customer care service is not good when we call customer care we have wait in queue for 6-15mins.