I refer to my consumer durable loan no. 18903560 which I have availed from capital first.

In this connection, I write to inform that I have paid the entire amount outstanding on your website on 02.01.2019 and have foreclosed the loan. Transaction reference number for the same is 681351962.

However, my loan is still showing outstanding on your website and is showing overdue.

I have also raised a complaint with regard to the same on 06.01.2019, complaint ticket number is 26041413.

Since the issue is long pending, I request you to bestow your personal interest in the matter and resolve the issue.