I have made the payment online via freecharge app.

And the page directed me to the point of sale merchent cash free.

The amount is inr 2374.00

I did not get any sort of confirmation or pnr from the airlines or from this website. Neither i got any acknowledgin message.

I tried contacting the customer care but the customer representive took half an hour to respond n when finally responded he let me know that it will

Be taken care and i’ll be receiving my money back.

But i neither receive any register complain number via sms from the customer care nor from the website.

I belive it is a fraudulent website.

I am uploading the respective documents during the time of booking.

I desire a refund of my money.

Please help. It is my hard earned money.