Cleaner and helper saying we have not paid for ticket, i and my husband are travelling free of cost. Talking with disrespect and using bad word. Demanding for extra money for lauage. If my lauage is distorted or any kind of damage is done to my lauage i would want neeta travels to pay for it. What kind of employees do neeta teavels hire. Who don’t have and manners to talk to passenger. I have already called the policy control room and informed about the same. Then the clearner and helper is saying we dont want the money. Its to be paid to company speak to our manger in vashi office. After paying for the ticket what extra charges are need a travels charging the passenger. The clener is more over coming on the body when the control room send we are sending the poluce officer they only then the driver spoke nicely and asked us to sit. My husband and i have bored the bus from vile parole bus stop at hanuman road at 9.35pm. Bus no mh 04 fk 6364 bus name neeta travels volvo. I need a letter of apologise for the harsement faced by my husband and me from neeta travels. They are filling laguagues of people who have not booked tickets but for passenger laguagues they want extra money. My email i’d is matilda_kant@yahoo.com do write to me for any further confirmation.