I am not allowed to use the money from my paytm wallet because i have not submitted the kyc yet. This is fine but if someone deposits money into the wallet then paytm accepts it. This is not acceptable to me. If i am barred from using the money already in the wallet then how and why paytm allows crediting into the wallet. I talked to the customer care and he says this is the norm set by the paytm. I think this is an intentional norm set up by paytm to serve itself. This is also fine. But are they not cheating the public? I think so. Can it be rectified? What i mean by correction in this case is that even crediting the money into a person’s wallet must not be allowed if he does not comply with paytm regulatory norms like kyc not updated etc.. Request the government authorities to look into this and take action.in addition to this there is one more request. I tried to with draw money from the paytm wallet as i have decided not to utilize paytm services anymore. This also is not allowed. When enquired with the customer care they are again giving the same answer that it is the norm of paytm. I want to understand what kind of norm is it which prohibits a person from withdrawing his own money from his own paytmm wallet. I feel these are flaws set up by paytm to serve its own ends but at the same time cheating the public. Can you please help me to get back my own money from the paytm wallet. Thank you.