i had taken motor policy insurance from gandhidham United India insurance company office, accident date : 29.09.2017, no decision or reply is coming from gandhidham office and office ahmedabad, as i am facing lots of financial burden of 8 months emi, road tax, depreciation, business loss, We have also submitted all the valid documents of Vehicle with FIR and Panchnama Copy, FSL spot survey report, i had complain online greivance website i got replied that surveor has not submitted report, so i asked surveor that why you are not submitting report he replied that insurance company is denieng to take my report because of FSL report is missing, as i had submitted FSL spot report in which it is clearly mentioned that fire in vehicle was due to spark in diesel tank because bus meet with accident, no one is replying me when my claim will be settled as i email to RO office in month of feb on 21st and 24 th but no one replied me, insurance company asking for irrelevant documents FSL report, i had telehphonic complaint regarding my claim to R O office but no one replied me, I made complaint in IRDA but insurance company is not replying to them, I had made all attempts for my side but I am not getting any justice, I am waiting when my claim will be settled