Stayzilla — Payment Deducted – Transaction timed out – booking not done

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I tried to book hotel Sandhya in Kasol from 31-dec-2016 to 1 -jan-2017 .

Two times, amount of 3755 got debited from my HDFC account through netbanking . However the transaction timed out both times, resulting in amount getting deducted but booking not getting confirmed .

 

Total of[protected] x 2 times ) has been deducted from my account without any booking . Kindly refund the same .

 

Please let me know if any further details are required from me .

awaiting my hard earned money and your prompt response at earliest .

 

PS NOTE – None of the customer care number available on net are working .

When u click live chat on their website it says, leave your details, we will get back to you . I have already written mails to

 

assist@stayzilla.com and info@stayzilla.com await response .

 

they appear to be a shady organization .

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wizard of rock 6 years 0 Answers 266 views 0

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