Stayzilla — Payment Deducted – Transaction timed out – booking not doneReport
Please briefly explain why you feel this question should be reported .
I tried to book hotel Sandhya in Kasol from 31-dec-2016 to 1 -jan-2017 .
Two times, amount of 3755 got debited from my HDFC account through netbanking . However the transaction timed out both times, resulting in amount getting deducted but booking not getting confirmed .
Total of[protected] x 2 times ) has been deducted from my account without any booking . Kindly refund the same .
Please let me know if any further details are required from me .
awaiting my hard earned money and your prompt response at earliest .
PS NOTE – None of the customer care number available on net are working .
When u click live chat on their website it says, leave your details, we will get back to you . I have already written mails to
email@example.com and firstname.lastname@example.org await response .
they appear to be a shady organization .