I am Anwesha from Kolkata. I have booked Hotel Ganesh lodge at Kannyakumari from 28th Dec to 29th Dec through online Stazilla’s website on 18th Nov. After 12 hours of making payment on they said that there are non availability of room and assured me that 100% money Rs. 824 will be refund within 21st Nov. But not yet been received my amount. I just can’t understand that before making payment they show about availability of room and after making payment how it is showed that there are non room available. Is this not cheating with public?