Customer not required to tell lie in this regard. I have messages history and call history aswell. If required am ready to share those details.

This is not the first time am travelling. I am travelling for past 10 years. I have not received any message and call regarding my journey details for the first time and because of this i have missed my bus i missed my flight aswel in bangalore due to ur miscommunication. If the same has happen to you what will be your reaction??? Just think and respond. This is my humble request.

I need a refund for the travel