Bussan Auto Finance India [Baf] — Not getting loan clearance papers
ReportQuestion
Please briefly explain why you feel this question should be reported .
I have cleared my bike loan about two months ago, your agent has came to my house and picked up the money becouse i cleared my loan 6months earlier than givin period. your agent collected money from us and he had gave us Rs.500 discount on the spot but he dint got any permission for giving discount from agency (shree agency, shimoga) its his fault and noe its been two months i dint got clearation paper. It is really frustrating i had paid
18, 978 rupees my remaining loan amount was Rs.19479. So if he asked me to pay another five hundred i would have payed then but its been two months he is playing with me. He is not picjing up my call so please invesicate this and take some serious action on this. if your Is not getting clearation paper after clearing all the loan it is really disapointing. I have attached parers which your agent had give us while giving clearation miney your agent name was prasanna.
in progress
0
Automobile, Loan Agency
6 years
2 Answers
360 views
0
Answers ( 2 )
Please briefly explain why you feel this answer should be reported .
Call me urgently. I want loan settlement. Have paid 7 emi of 2391 with down payment 28000 for fascino scooty on 28/08/2017 but now there a big incident happened with me I am totally unable to give any amount but can try for the less so if you are agree to do this sympathy and mercy please solve .
Please briefly explain why you feel this answer should be reported .
Auto Loan Harrasment over Phone/ECS not operating
Dear Sir,
This is with relevancy the automobile that I purchased in 2008 from Chevrolet panopticon in CP. At the time of purchase we have a tendency to were approached by the chief from Family Credit Bank sitting within the same panopticon for giving loan against the acquisition. though the bank was unknown to USA however still we have a tendency to were persuaded to require the loan from them as they assured the most effective of services to USA.
We took a loan of one animal product from them & a monthly emi of Rs 2350/- was mounted for a tenure of five years. I got the ECS done from my wage account on fifth date of each month. the primary emi was debited the on fifth August-08 . Everything was going sleek for next eight months once that the number failed to get clear from my account. I checked my statement and referred to as the chief (who was onerous to trace) relating to constant. the chief aforesaid thanks to some program line, the emi would be debited next month. to the present I requested the bank representative to please send somebody to gather the cash from my home as I even have a restricted wage and wouldn’t be ready to pay 2 installments along. nobody came to gather the installment neither it got debited following month. I once more referred to as to send Associate in Nursing govt to gather the installments that were unfinished for two months. i used to be told that Associate in Nursing govt would visit in 2-3 days and would collect constant. no one turned up for next one month, neither the number was debited. constant continued for 3-4 months, once Associate in Nursing govt by the name Laxman Negi referred to as USA and commenced talking during a harsh voice spoken language that we’ve got bounced the cheques and want to pay the number in one choose all the installments that weren’t paid from our facet. I told him that this can be completely wrong statement as my account had enough balance for the installment however he failed to agree and asked to pay the unfinished emis along. I requested that as i’m a service category person so I cannot pay all the unfinished emis along however he was terribly rude and commenced threatening USA, we have a tendency to even have the recordings for the language with him wherever he has been talking {in a|during a|in an exceedingly|in a terribly} very indescent approach. As we have a tendency to square measure terribly straightforward, self honored individuals so we have a tendency to failed to argue with him and in agreement to allow the cash as per he aforesaid, at constant time I additionally requested him to induce my ecs started once more as i’m facing a great deal of drawback with constant. He aforesaid that i will be able to ought to fill the ecs type once more and acquire it documented from bank and submit it to induce the power started once more, to the present I aforesaid that I even have already given these papers at the time of taking the loan however he aforesaid that thanks to some error at THEIR finish they’d be needing it once more. Anyhow I got the typealities done and two-handed over the ecs form once more hoping that things can fall in situ. Next month constant story perennial and my installment wasn’t debited, I referred to as to raise the matter. Laxman aforesaid that there has been some drawback once more at THEIR finish thanks to that they’d be eager to get another ecs type stuffed. I got very pissed off and once abundant discussion I once more got constant done. within the in the meantime all my installments were obtaining unfinished that was once more a reason for worry on behalf of me. One fine day laxman asked Pine Tree State to pay all the unfinished installments before beginning the ecs. I aforesaid that i might for certain pay my unfinished emis however not in one go as I don’t have the finance out there but i might pay one by one. Hearing that he once more started shouting and vulnerable USA to select our automobile. ultimately i asked him to send Associate in Nursing govt to gather 0.5 cash and rest 0.5 i might pay later, within the unit of time the ecs would additionally begin.
My ecs failed to work the third time additionally. Laxman left the organization and ne’er referred to as once more. we have a tendency to even visited the panopticon to talk to the corporate execs however there was no one sitting there. i used to be unable to find any body for next 6-7 months. Neither anybody referred to as from the corporate for follow up. these days once regarding Associate in Nursing year has passed, another govt named Amit referred to as and asked to pay the cash. He has been line incessantly for the payment. initially we have a tendency to tried to clarify our drawback to him hoping that he would possibly facilitate USA in obtaining constant resolved however on the contrary he raised his voice at my father WHO could be a retd govt officer and my mother WHO already doesn’t keeps well. He has been demanding cash against all the unfinished installments, solely subsequently he would begin my ecs once more.
This entire expertise has left USA in such a frustrating scenario that we have a tendency to square measure unable to require out a conclusion. If there has been miscalculation from the facet of the bank then why ought to we have a tendency to be penalised after we don’t seem to be chargeable for any default. i need to grasp what’s the utilization of such a loan wherever I even have been vulnerable to pay the number in one go. furthermore I even have been therefore pissed off with this bank that I even have lost all trust with the services of it and don’t wish to continue any association with this. i’m inscribing this letter thinking that i will be able to for certain get a positive response to my drawback. Shall appreciate if my grievance is looked into and resolved ASAP. i might be lodging this grievance in run batted in & Ambudsman additionally as this can be a case wherever the buyer has been exploited and vulnerable with none fault.
Regards
Preeta Singh