Capital First – Extra Charges

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I have taken consumer durable loan from capital first on May 2016. I have completed all emi’s by Feb 2017. Now after two years, I got the message from Idfc bank that I have to pay some  for the loan which I took. I have called customer care they said these are against cheque bounce charges and have paid cheque bounce to my savings bank but they said they are charging this amount as extra towards the same. On Jan 31st, 2019 inr 1000/- debited from my saving bank account without my consent. Today I received sms stating 1000/- will be deducted on 28th Feb 2019. I have noticed the previous  is not covered, it still shows the whole amount to be paid. I want this to be resolved. I will never opt for capital first or Idfc first again in my life. Please help in this regard.

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Rajeshwar 4 years 0 Answers 94 views 0

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