Capital First Financial Services — personal loan account closureReport
Please briefly explain why you feel this question should be reported .
I am abdul qader khan has taken personal loan from capital first, account no 3486822, mobile number +91 [protected], i paid the foreclosure loan amount of rs.11, 217.00 on 10/02/18 through neft from by idbi account to capital first account.
Capital first personal loan account no 3486822
Transaction date 10/02/18
Transaction amount inr 11, 217.00
Transaction type dr
Transaction description ipay/inst/neft/[protected]/[protected]
Payment confirmation number is :[protected]
I don’t understand what type of service company is giving to the customers. I paid the whole loan amount but my loan account is still active after 10 days.
After paying the whole amount i asked the customer care about the loan closure. He told me the loan will closed 5 to 6 days. Again and again calling / mailing customer care for loan account closure but no update.
Customer care service no proper response & no body can talk, it is very bad experience.
Please update my payment and close my personal loan account. Please find the attachment payment transaction number and mini statement.