Green Line Travels — girls security / unhealthy client service/ amateur


Please briefly explain why you feel this question should be reported .


I have been exploitation delimitation transportation company for the past five years on this explicit route. if truth be told i used to be one amongst the shoppers on this bus on its terribly initial journey.

A few days agone i traveled from metropolis and was speculated to get born off at the Murnad Stop wherever because the driver determined to prevent the bus at Madikeri and compelled Maine to induce off spoken communication that the roads ahead were blocked because of the rains, wherever as clearly it wasn’t blocked up till the stop wherever i used to be speculated to get off. it absolutely was five within the morning and after I asked the driver however i used to be speculated to get home he gave Maine a lecture on however i ought to have compassion on them as they required to travel sleep. He asked Maine to require a taxi and after I told him the taxi was planning to price Maine over my travel from metropolis to Kodagu he asked Maine to decision the workplace as he could not care less. Having no different possibility i took the taxi home that price Maine Rs.800 wherever because the two bus tickets that i had bought were Rs.1100.

The next day i referred to as the metropolis workplace asking them to handle the difficulty and that they connected Maine to their manager one Mr. Srinivas. I told him what my criticism was and he aforesaid he would decision the motive force scrutinize the difficulty and decision Maine back succeeding day. He ne’er did decision Maine back and that i should have referred to as him four times until nowadays that is that the 18/07/2018. He unbroken yelling at Maine on the phone and unbroken lying to Maine spoken communication the motive force was inactive and after I told him i might decision the motive force myself he asked Maine to try to to thus and place him on a telephone call as if to handle a client criticism was my job. He we tend tont on to inform Maine however a taxi may undergo a flooded road and a bus could not because the roads were little and on correcting him spoken communication it absolutely was a route that we were motion on he aforesaid he had ne’er been to Kodagu thus he would not understand. He aforesaid hes planning to decision Maine the subsequent Thursday which was his answer to finish the decision.

Being jaded of following up for every week i finally finished up line Mr. Sathish United Nations agency owns the delimitation travels in Coorg and explained my state of affairs to him. I had already been through this example doubly before however hadn’t created a criticism concerning it. Mr. Sathish was kind enough to sympathise with my state of affairs and refunded Maine Rs.700.

Tanushree Thimmaiah 5 years 0 Answers 180 views 0

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