Hi I have PureIt advanced Filter. The water is not getting filtrated since last two weeks. I lodged a complaint through PureIT’s Helpline. I got the response that the service executive will visit you shortly.

Thereafter from next day we daily called the consumer helpline and got the answer that senior technician will visit shortly. One number was provided of Lalwani Sales Pune. Got a call from them that technician will visit your house the next day, he hasn’t visited yet.

I had to make daily calls to take the follow up daily.

Yesterday the pureit helpline executive said that the technician has marked the complaint- Spare part not available without visiting the site. In fact, he hasn’t visited the site.I tried to call on the number provided, he isn’t responding to call.