my laptop problem not showing display

as most by telephonic discustion will 1st call [protected] they generate case id  As an 2 February they replied and commit me time before 7 days. I also take and communication veiaus perpos from your excutve side time by time all contact details from which called are here

MR JEET this is communicate me to complane before tuesday but till day not bay resolve my case id

on that 25 February they facing un resolutions

I am steel facing un resolution So how I am it Returne back to you (return your product) and demanding my money back and my loss 15000 Rupees+ laptop amount 33500 I want my money back my total amount. my profession is accounting and going in loss because of your laptop give my money refund to me or replace my laptop