Hi, i am vijay k. M., we were returning from goa to kalamboli on 31.12.18 by one of your buses. First of all, your driver gave us a very bad experience by his rush driving. We were not able to sleep properly. The luggage kept falling as he took swift turns. Moreover, the bus 4142 is in a very bad condition. Due to his carelessness, we almost had an accident before pune due to the brake drums being jammed. The replacement bus we got had less seats, and was worse. Due to this, we will never travel by neeta again. If you want to resolve this complaint, then pls refund us and improve your service.