A guy approached US, (my husband and myself) with a scratch card of Nirmiti resorts and club holidays close to Candolium Beach, Goa. we have a tendency to were each given a scratch card every whereby one among them would be picked as a lucky winner. A pure sort of fishing meant to form interest. we have a tendency to were then invited to go to their resort building to gather the prize won within the scratch card.We were then asked to sit down through the presentation of Nirmiti in order that the guy WHO gave US the scratch card would get some incentive at work.

We we have a tendency tore affected with the presentation as we have a tendency to were told we shall be obtaining the building accommodation any 12 months of the year for seven days through Nirmiti or DAE. but we have a tendency to weren’t given demo of the booking or availableness on the DAE web site. we have a tendency to were assured of the many promising services, that was supported verbal communication.

On trust we have a tendency to purchased the Membership with No. CNLM/03072018/230 for twenty five years on third of Jul 2018, 4:45pm late evening at lupus Pearl Beach Resort Candolim, Goa. but we have a tendency to determined to cancel the membership and therefore the terribly next day i.e., fourth Jul 2018 at ten am and submitted a cancellation request to the team of Deepiksha, Pradeep rule at an equivalent resort.

While mercantilism the membership to US we have a tendency to we have a tendency tore told we shall be obtaining the building accommodation any 12 months of the year for seven days through Nirmiti or DAE. we have a tendency to weren’t given demo of the booking or availableness on the DAE web site citing net property issue. within the evening of third Jul 2018 {when we have a tendency to|once we|after we} checked the DAE web site we found that the supply isn’t gift as secure. no matter was explained throughout that meeting relating to the inclusions and exclusions of holidays, nothing is mentioned in writing within the contract.On an equivalent evening of third Jul 2018 we have a tendency to contacted back the one who had explained and sold-out US the Membership (Deepiksha) and asked to not proceed with the process of the documents and that we would love to cancel the Membership. we have a tendency to were asked to go to the the lupus Pearl Beach Resort Candolim, state successive day i.e, fourth July 2018 whereby we have a tendency to spoke to Pradeep rule and placed missive of invitation that the Membership not be processed. we have a tendency to were told that the Membership would are already processed. Hence, we have a tendency to requested that the Membership be off then and there and refund the Rs. 1, 70, 000/-. paid and provided a Cancellation request letter to the team of Deepiksha and Pradeep rule. They refused to cancel the membership at that moment and abreast of US that the client Service Team can reach US inside 2-3 days confirming the cancellation. we have a tendency to were assured of cancellation of membership over confirmation by the team however we’ve got not received any decision or communication from Nirmiti until date.

We tried reaching bent on Nirmiti client Care on all the doable numbers created on the market in web site, that area unit as follows  , , , , , however unable to determine contact. Our emails to member@nirmitiresortsandclubs.com and customerservice@nirmitiresortsandclubs.com haven’t any response even when repeat reminders. Our email to support@nirmitiresortsandclubs.com has been bounced.

We conjointly tried reaching the those that sold-out US the Membership however each of them aren’t responding to our calls.

We have not received any communication from the corporate until date.

We have been cheated with Rs one, 70, 000 paid towards no services or support.

No contact points to step up the service problems, no grievance support table from the corporate to support client.

We ask for support in process Cancellation of Membership No. CNLM/03072018/230 and Refund of membership paid cash of Rs one, 70, 000/- .