Membership ID:1221815 Sterlings, I expected much better experience from the ‘Brand name’ but it turns out that all the offers are being set up like a trap. Its been over 5 months since my father initiated a request for full refund but it looks like that your are actually not interested in catering any such requests. Soon after the first meeting when we took the membership we checked for the feedback about the “offers” and after realizing the corporate level fraud mechanism practiced by Sterlings, we initiated the refund process through your agents Mr. R. K. Shukla and Mr. Ankit Bajpai. When we asked to cancel the membership they pleaded with teary eyes that they would lose their jobs and hence we should initiate the refund only after getting the welcome kit. This is the first step towards fraud. TRAINED FRAUDSTERS in the name of Agents. Even after initiating the request for cancellation/refund the subsequent EMIs were automatically deducted from the Bank Accounts. SECOND STEP towards FRAUD. Multiple calls/emails to the feedback@sterlings.com appear to be going in an AUTO-REPLY box as all the responses are scripted and add no value the process. THIRD STEP towards FRAUD. Before posting here I did check the response and here too the response is scripted “Kindly share your contact details with us at reservations@sterlingholidays.com so that our executives can directly assist you with your query.”, so even before you respond with this, please go through the mail chains already exchanged by easily searching for Member ID, provided this ID means something and complaints are not just dumped but actually looked into OR please contact me directly