Sterling Holiday Resorts — Want my down payment refundReport
Please briefly explain why you feel this question should be reported .
My mother and father received a call from the sterling holidays offering a 2days free stay at resort and asked to attend a meeting at hotel. In the meeting the tried to convince us by offering membership. They kept offering us packages at declining rates and at last we were fooled by them and the managed to give us 25 years membership. We paid a down payment of Rs.27, 000 aprox through debit card. Later next day we realised that the offer seems to be fishy and when we went to the executive for a refund of the down payment as according to clause we would get it within 10 days. But they refused to give us refund and said that you were customer under special offer and refund of down payment is not applicable for special offer customers. I would be now going to the consumer forum to seek my refund. So guyz please be aware and don’t fall to the fraudsters