My plywood factory got a fire on[protected] and wood loss is 4.31 lac and civil loss is 1.90lac rs. And company refuse to give the claim of wood. They said seasoning wood is not cover under the policy and broker said company will defiantly give the claim. But company give me only 84000 rs. On[protected].

I send the email to customercare. Ho@newindia.co.in on[protected] and they give me the ticket no. Inc[protected]. But i didn’t any response from the co. And i again emailed to the co. Dated 29-5-18 and the ticket no. Is inc[protected]. But till now i didn’t any response from the co. Please help me about this matter.