Trai is the governing body for the telecom operators, yet it is immune and ineffective while tackling relaince telecom. The customers are on the verge of losing their primary numbers and trai is simply so callous and insensitive. It has the authority to take action against this rogue company which is not releasing the numbers of the customers interested for porting, yet trai is really not doing anything substantial. Where does the customer go now to save his number? Trai is seriously requested to take actions against relaince immediately.