I had signed to byju’s for my female offspring with a precondition for a shot amount of fifteen days from the date of receipt of their study material. I received the fabric on first February nineteen. On fourteenth Feb, I actually have requested for a cancellation of refund. I had set to cancel because of my different money commitment which is able to create tough to manage for this emi payment of rs.5, 400/- monthly

After forty seven days, once such a lot of follow up e mails and struggle they need approved by refund. This company is therefore economical that they wished forty seven days to approve by cancellation once I have submitted among fifteen days.in this method, they need withdrawn my first emi installment of rs.5, 400/-.

I want answer why byju need forty seven days to approve the cancellation

Byju has not instantly hep the the loan agency to prevent the emi deduction on 2d / third of march that resulted in 2d installment deduction from my account for rs.5, 400/-. throughout my speech communication with byju team they accepted that there’s a delay in approving my cancellation. additionally i think they need hep the loan agency (Zest money) on thirteenth of Gregorian calendar month nineteen that i don’t have any confirmation. i actually don’t see why they need to require another ten days to instruct the zest cash.

On third of could once more they need withdrawn my third emi of rs.5, 400/-.

I believe the higher than delay techniques square measure done by byju to confirm they collect extra money from consumer.

My expectation is as follows;

Byju guarantee no a lot of emi is obtaining deduction from my account. If any further emi gets deduction, they settle for to the terms that i will sue them for any damages
Byju to instantly refund my 3 installment emi beside interest.