Club Factory – Refund not initiated

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my product was picked up by the delhivery executive on 28th Jan. It contains products of two orders with order no 85177414 and 83156544 and the tracking id is 2440828504953. Out of which refund of two products of order no 85177414 has already been credited to my account but the refund of 6 products of order no 83156544 is not provided till yet. every time I called them they were like wait for 2-3 days. no other response I get from them. On 9th Feb their senior executive provides me the token no- 98624 and he assured me that within 24-72hrs your amount will be refunded and today I called the senior executive of club factory and he was like you talk to our chat team and explain them all the matter. I also raised a complaint in national consumer helpline with ticket no 1128061 from there also I didn’t get any help. I am in a great need of my money and no one is helping me

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anita 4 years 0 Answers 109 views 0

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