Health Insurance Policy Delayed service on very trivial issue which can be done instantly, when Royal Sundaram is nothing to loseReport
Please briefly explain why you feel this question should be reported .
I had recieved the recharging of the above arrangement with 10000 and odd sum for which I had approved to charge vide my card in Royal Sundaram remove slip and sent it vide thier Business answer envelope on second April.
1,Today the fourth April 2012 I get a sms which expresses that my top notch sum has been climbed to Rs11112/because of climb in administration charges
2, I called Royal Sundaram Customer administration number [protected] and addressed Ms Mary at 1.11pm clarifying the abovementioned and adviced her to upgrade the sum and charge the card.
3, She took a stab at interfacing the concerned dept and concerned dept has answered through Mary that they will return to me by 24 hrs.
This is totally regrettable administrations
4,Further I attempted calling[protected] which is a corporate office at 1.21 pm Nobody considerations to lift the telephone.
I lament that why I have made this floater strategy to me and my better half, to add to my trouble I have done similiar therapeutic protection to my little girl and child
I feel pitiful for having committed this error.
Would you be able to individuals react
It is dreary and miserable that I have effectively paid premiums for most recent 4 years without an update.
Regal SUNDARAM CANNOT AFFORD TO TAKE THIER OWN SWEET TIME TO RESPOND TO THE CUSTOMER, THIS SHOWS THIER COMMITMENT TO CUSTOMERS