Hotelpushpak. Com — Mis guidance about location of Hotel at Jaipur

Report
Question

Please briefly explain why you feel this question should be reported .

Report
Cancel

I had booked my vacation on web booking agent hotelpushpak.com for my visit of Jaipur in month of Aug-13 and selected hotel named narayan niwas castle for 3 night stay and paid Rs. 3875/- as advance payment through my credit card. at that time hotel distance from Jaipur railway station was shown 4 Kms at one side of screen of their website and it was booked. while verifying the same on detail of hotel while is received the voucher, it was showing 40 kms from Jaipur city so i immidiatly contacted pushpak and they assured me that hotel is well located in city area. I received call from hotel before 3 days of arrival and they informed that actually hotel is 200 kms away fro Jaipur and it was shock for me and my family. I had no option and i called hotel pushpak people and they simply denied to refund the amount. i had to stay in another hotel and paid more amount there. After the incident i am regularly calling them and sending mail for refund of the amount but they are not listing at all and saying that narayan niwas is not refunding amount/. Here narayan niwas is not at all responsible for this cheat and only hotel pushpak are cheater who have shown wrong distance on their web site and now they are not refunding my amount. I have number of times requested and i was speaking to Ms. Suniti and Mr. Vikas and i have asked them to let me speak to their superiors but as their intention is to cheat to they are not giving me contact no of them. i have all proofs with me to prove the fact. Mehul Buch [protected] Gandhidham-Kutch

0
mkbuch77 4 years 0 Answers 69 views 0

Leave an answer

Browse
Browse