Hotels.com — Unethical Behaviour and failure in services

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I booked a room at Dolmaar Resort, BhujiaGhat, near Nainital from Hotels.com for Rs.4540.24 on 2nd October. We got a confirmation mail from Hotels.com with ID:[protected] I was half way down when I called Dolmaar Hotel to check for confirmation. That shroode lady asked me to check with Hotels.com and hurriedly cut the call saying, It was not their fault. We were on call with people from Hotels.com for 276kms midnight. No replacement was made and we had to sleep in our car. Travelling such a long distance and Mental harassment has screwed our journey.

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sachu5 4 years 0 Answers 88 views 0

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