Sterling Holiday Resorts (India) Limited — Refund Problem
ReportQuestion
Please briefly explain why you feel this question should be reported .
Dear sir This is to kindly bring to your notice that I have been following up for my refund of Rs.3000/- from M/s Sterling Holiday Resorts(India) Limited, Ahmedabad since 28th April, 2015 with Mr. Sameer Mehta continuously. After several followup mails and calls, I received a mail from him on 8th June, 2015 that the refund will be done within 60 working days. Still have not received any refund also I am not getting any proper response for the said team. Contact Details of Mr. Sameer Mehta is as under: sameer.mehta@sterlingholidays.com Mob No.[protected] Kindly look into the matter and arrange for the refund. Thanking you in the meantime. Yours faithfully Jinesh Shah
in progress
0
Hotels & Resorts
5 years
1 Answer
274 views
0
Answer ( 1 )
Please briefly explain why you feel this answer should be reported .
Hello,
I am member of sterling from 2016 and still paying emis. I actually have already paid twenty emis and still twenty eight area unit remaining however not avail any accommodation nevertheless.
Initially, sterling executives told that i will avail accomodation on any day however later i came to grasp that there’s restriction and that i will avail accomodation just for elite days or months as a result of I actually have opted lower package of rs a pair of, 50, 000. i’m paying lacs of rs and currently I actually have to form vacation arrange primarily based of sterling resort availableness. Seriously an excessive amount of.
There was no clear description regarding policies after they asked to affix.
Sales military officer of sterling UN agency transient U.S.A. regarding the arrange ne’er picked up my calls
Eventually, we’ve got spent such a lot cash for the false commitments they created however not got in the slightest degree helpful advantages and not taking it any longer.
For any booking, we’ve got to followup such a lot as our arrange is of lower value as compare to alternative arrange. we have a tendency to area unit riled.
Also, because of gst we’ve got got text from your company that we’ve got to pay further quantity because of gst + late charge in addition.
Why we are going to pay? In future conjointly, we’ve got to paying per annum maintenance of 7000 rs if we’ve got to avail area facility that was ne’er told to U.S.A..
I haven’t availed any full memebership accomodation except free offers whcih they wont to cornered U.S.A..
Please shut my account with none more help and come back my twenty emis quantity and initial installments of 24000rs that got subtracted from my checking account.
Please refund my cash otherwise i do know to urge back cash.
Will raise a complain on alternative higher authorities in addition.
Waiting for your reply.