Sterling Holidays Resorts — lack of support service and no response

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Membership number-1238412

 

Firstly it does not seems good to raise complaint every now then.

 

Issue-

I have not received the agreement copy.
The relationship manager (Mr. Pratik) does not respond to queries raised. Have asked him few queries but there is no response from his end. Its been now more than 12days.
I want to change my plan of payment but i don’t know whom to talk and get this done as the rm either does not knows anything or else he does not want to serve the customer.

 

I feel that if i am paying you in return it is your responsibility to stick to your commitments and respond and not just ignore. Revert.

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Priya 4 years 10 Answers 301 views 0

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  1. Please briefly explain why you feel this answer should be reported .

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    I have not received any response from the Sterling Holidays Resort however. This reinforces my contentions of the alternative Parties’ indulgence in illicit business ethics, poor client support and deficiency in services.

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    Dear sir,
    Very recently I in agreement to become a member of Sterling vacation Resorts. Since one of my loved ones has serious health problems, I could not continue my membership. thence kindly create arrangements to come back RS 41160 to my Bank A/c.
    Thanking you

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    I have not received any response from the Sterling Holidays Resort nevertheless. This reinforces my contentions of the other Parties’ indulgence in illicit business ethics, poor client support and deficiency in services.

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    Sterling holiday is one of the reputated travel agency in India. I have doubt does they have that much of complaint for sterling Holidays membership or it is some random competitors are doing this.

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    The problem or Concern isn’t RESOLVED. it absolutely was so a incorrect debit. Sent mail to Feedback mail ID. it’s pathetic to understand that despite the Sterling company workplace rep talking few times it absolutely was improper info. Had to go to your workplace and located it absolutely was a significant anomaly at the Sterling facet. Not expected of presumptively a Professionally managed company company.however perceive your team has removed of this for over two/three months currently ??? this is often however you maintain the sight.
    This doesn’t merit any ratings

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    No sign boards for sterling property in lonavala, Maharashtra. moon-faced ton of issues paying two hundred rs fine to police. Food quality poor. workers career North American country to vacate the area at ten am despite requesting to increase total time as very little child accompanied North American country. No room in space for members. No drinking bottles provided on check up on day. terribly embarrassing to North American country.

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    I have been attempting to decision up the toll free numbers, city and Pune numbers of sterling Holidays Resorts. but none were answered. tried career multiple times. this has been the observation for several years.

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    Sterling holidays complaint – I am the member of Sterling holidays from last 3 years and didn’t use membership. When I tried for booking Sterling holidays employees says no rooms available

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    My name is kirit rangani and I am the member of Sterling holidays ,my customer id is 1240824. I have joined sterling holidays on jan, 2019 and i have paid down payment (Starting amount) but i have not used any single holiday from sterling holidays , but now a days i am not feeling well my health is not good because of there are too much stress debt pressure on me and now i am not in situation to pay and afford further emi, my relatives and doctor suggest me to stop all unnecessary expenses and take rest and pay debt, so i communicated sterling holiday team regarding this issue but one bother to replied properly Sterling team are just time passing it and not giving proper response, from 1 month , Sterling employee has not contacted me. When i paid down payment they all replied whenever we call but now a days no one care what i am suffering. Please cancel my membership and stop ecs and give my money back so i can use this fund to other debt resolution.

    Thanks.

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    Sterling holiday is fraud company. after sales there is no customer service provided and during sales time sterling holidays team give lucrative offer but when comes to booking hotels. Sterling holidays will give lots of excuse and will never give you reservation. I don’t know why all travel membership company behave like this after filing complaint i have checked other company complaint like –
    Club Mahindra
    Magic Holiday
    SOTC
    Kesari Holidays
    Lapearl
    Nirmiti Resorts

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