www.HotelPushpak.com — Denying after taking advance for hotel bookingReport
Please briefly explain why you feel this question should be reported .
I booked 4 rooms in a hotel Pratap Regnecy in Nainital thru online Travel Agent “hotelpushpak.com”. Booking was made on 17.12.2010 for 2 days i.e. 31st Dec 2010 to 2nd Jan 2010. The Travel Agent had confirmed my booking vide order no. HPRagainst which I made advance payment online on 17.12.2010 to “hotelpushpak.com”.
But on 29.12.2010 I’m getting calls from the same Travel Agent that my booking is not confirmed as there are no rooms available in the said hotel. I’ve already made further travel arrangements of Taxi & Ranikhet.
Now at the last moment the Travel Agent is denying the booking.