Please login to linkedin and directly complain to the founders of zookr.

I am forwarding their details.

Mr. Rhitiman majumder

https://www.linkedin.com/in/rhitiman-majumder-5a0a3b21/

Mr. Gaurav mangla

https://www.linkedin.com/in/gauravmangla1/

Mr. Ankit koushik

https://www.linkedin.com/in/ankit-kaushik-49868b25/

I could not get my iphone refund (Worth rs. 23k) from zookr in spite of calling their customer care numerous times. Finally i got above details of its founder team and directly complained to their linkedin sites. I got my refund in 10 days after following them.