TVS Service Center Chennai — Servicing vehicleReport
Please briefly explain why you feel this question should be reported .
SVS TVS Automobile, i have serviced my scooty last month July 30th i have serviced my bike and they have charged me Rs.4710. Yesterday while traveling in a Bye Pass road from Ambattur to Mathavaram, my bike stopped suddenly with some noise in engine. and didn’t start after that. i have rolled the vehicle for about nearly 7kms. i don’t know what they have serviced. They are collecting only money and they don’t have an idea to service the vehicle properly. while servicing the vehicle i have asked to check the Break Switch i think they have replaced it but after 3-4 days it was not working. and all the screws and nuts are not fully tight. i have found the bolt in the shock absorber which was not fully tighten, only 2 threads were in tight and i asked the representative, he gave a irresponsible answer that you can ride the vehicle and it wont get loosen. i think this not fare. and Petrol were taken from the vehicle while servicing. I think the vehicle should be water serviced when servicing, but i can see lots of dust on the vehicle. They are making the customers wait more than 3-4 hrs. they were sending the message that your vehicle was serviced and you need to pay money. when i went there i have to wait for nearly 3-4 hrs to get the vehicle. don’t know why they have send the SMS with out completing the task. I just want to bring this to your notice that what they were really doing in the service station. and they charging the money for changing Engine oil, i think it was included in the service. i have seen a display board in the service station there it was oil changed was included in the servicing cost. but they were charging for it. don’t know whats all about this. this how they were doing for all customers. on the same day when i got delivery another customer was complaining about the key chain lost and petrol was not the same as when they left the vehicle. Please take some action if possible.
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