Uber India overcharged after freezing taxi fare at the time of booking the taxi & before departureReport
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Kesha Rawal on Jan 14, 2019 Submit a Complaint
I booked a taxi from india-new delhi vasant junk to go to india-new delhi vikas puri at 21.00 hours on 12 the jan, 2019 but the taxi never reached the pick up point & he himself cancelled the trip. But uber charged me rs.42 for not getting into the taxi. They also did not provide me an alternate taxi. So i was forced around 21.20 to book another taxi which uber said will cost me rs.270 which rate was frozen as is the norm & uber also said they are providing premier taxi at no extra cost. But when i reached the destination, i was asked to pay rs.417. So i now seek refund of excess fare charged to me which amount should get adjusted at the next trip that i take on wednesday, the 16th jan